When it comes to outsourcing business processes, the Philippines has gained a reputation as one of the best places to go to, thanks to its skilled workforce, cultural compatibility with Western countries, and cost-effectiveness. These factors make it a popular choice among foreign companies seeking partnerships with vendors in the country.

The benefits of outsourcing in the Philippines are not just limited to large corporations. Small businesses, even start-ups, can also take advantage of the advantages that outsourcing can do for their business.

There are many business processes that can be outsourced to the Philippines but here are 3 common processes:

Customer service

There is a high demand for customer service.  Since the Philippines is known for its strong service industry, many businesses outsource their customer service operations to the country. This can include tasks such as answering customer inquiries, handling complaints and providing technical support.

Data entry

I remember, one of the first centers here in the country was not even a call center; rather it was a data entry center.  Especially during the advent of the internet, companies began to go digital so they have to convert paper prints to digital – so they outsourced this here.  Data entry can include tasks such as inputting customer information, transcribing documents, and updating databases.

Accounting

When it comes to accounting, the most common thing to outsource here is bookkeeping.  Most, if not all, accountants here are trained to use accounting platforms such as Quickbooks.  Bookkeeping work is universal, so you can have an accountant work on your books here and then have your CPA check on their work from there.

The Philippines has a thriving business process outsourcing (BPO) industry, which has contributed significantly to the country’s economic growth. Outsourcing to the Philippines not only saves money but also provides access to a skilled and talented pool of professionals.

Consult with outsourcing experts to learn how to get started with outsourcing and receive a free quote and consultation. Find out how an outsourcing partner can provide you with the top-quality business solutions you need to achieve your goals.