March 15, 2023

The Importance of Customer Service and How a Virtual Assistant Can Help

In this highly competitive business landscape, customer service has become one of the most important things to consider. It looks like, nowadays, it’s easy to get […]
March 10, 2023

Call center services in the Philippines: How outsourcing can improve customer experience

The call center outsourcing industry in the Philippines has experienced rapid growth in the last years and significant success in recent years even during the pandemic, […]
March 4, 2023

The Growth of the BPO Industry in the Philippines

The Business Process Outsourcing (BPO) industry in the Philippines (aka Call Centers) has experienced significant growth over the past two decades. The country has become a […]
February 22, 2023

Realizations About Remote Workers After COVID-19

The COVID-19 pandemic has had a profound impact on the way we live and work. Many businesses and organizations were forced to rapidly adapt to a […]
February 18, 2023

Business Processes That Can Be Outsourced To The Philippines

When it comes to outsourcing business processes, the Philippines has gained a reputation as one of the best places to go to, thanks to its skilled […]
February 9, 2023

Benefits of Outsourcing Your Business Process

Outsourcing your business process can be a cost-effective way for you to access specialized expertise or to free up internal resources for other tasks. According to […]
February 1, 2023

Why Should You Hire A Virtual Assistant Instead of An Office Assistant?

Hiring a virtual assistant can be an effective and efficient alternative to hiring an office assistant.  Virtual assistants can be a more cost-effective option compared to […]
January 25, 2023

Why Outsource Your Business Process to the Philippines?

Even before the pandemic, outsourcing a business process to Call centers was already an integral part of the business world, allowing companies to handle customer service, […]
January 19, 2023

Why Remote Workers Doesn’t Work and How It Can Work

Being in the Virtual Assistant business for more than 15 years now, I can say that getting remote workers has its pros and cons.  Hiring a […]