In this case, this client was referred by another satisfied client who was also referred by another satisfied client.
We make sure that the client’s expectations will meet the capability of the Virtual Assistant. We also will not promise something that we feel we can’t do because business integrity is still the best way to go.
Why are we able to give quality service? Simply because we have failed in the past but we did our best to learn from those mistakes. I will admit, we had some unsatisfied clients and, although we always say that you can’t satisfy them all, we are still committed to customer satisfaction.
Below is the client’s email after we have delivered the project:
Outsourced-VA is committed to giving you the best service possible. We may not be perfect but at least we know that we are on our way to perfection.
If you need a Virtual Assistant, contact us and let’s see if this is something that can help you and your business.